TERMS & CONDITIONS

 

  • To complete your reservation, we require the guest’s name, home address, email address and a cell phone number.
  • The name on the reservation must match the name of the individual checking into the resort. If you need to change the name on the reservation, there is a $99 fee. Even if another member of your party arrives before you, they will not be able to check in before the person named on the reservation.
  • Payment is required in full at the time of purchase.
  • Once confirmed, the reservation is non-cancelable. Because of this, some guests choose to purchase trip insurance with CSA Travel Protection. (www.csatravelprotection.com)
  • The individual checking in must be at least 21 years of age.
  • Additional fees may apply (parking, taxes, etc.) but they will all be fully explained in your rental agreement.
  • A timeshare tour is not required for booking. The resort will likely ask if you would like to attend one at check-in, but the decision is entirely up to you. If you do choose to attend, any vouchers or discounts are contingent upon your attendance.
  • Check-in at the resort is 4 p.m. Check-out is 10 a.m. These times are strictly enforced at Wyndham locations because housekeeping needs this entire window to clean all the condos for the next guests. Guests may ask to store luggage behind the front desk if they are not planning to leave the resort until later in the day, but rooms absolutely must be vacated by 10 a.m. without exception.
  • There is a security deposit required at check-in (typically between $100-$150), which will be released back to your credit card at check-out. You will be held responsible for any damages or losses incurred during your stay, which will also be charged to this card.
  • Guests may not have more than one reservation booked in their name for the same dates at the resort. If you have booked another unit for the same dates with another company, you must make sure that the name on each reservation is different, or you will be in jeopardy of Wyndham cancelling one of your reservations without notice.